This chapter provides solutions to known issues. If you encounter an issue that is not listed here, please let us know: email firstname.lastname@example.org.
UpStage will not function in Safari 13 due to a bug in Safari. Please upgrade to Safari 14, or use Chrome.
A websocket configuration needs to be changed in the Firefox settings in order for UpStage to function in Firefox. Changing this setting will not affect the performance or security of Firefox.
To make the configuration change:
If you are using UpStage in the Chrome browser on a Mac, you may encounter an issue with horizontal scrolling on the on-stage tool overlays (the bar at the top of the stage with media items and other tools). Scrolling to the left may result in going back to the previous page. This is a feature of Chrome and can be manually turned off.
To turn it off:
defaults write com.google.Chrome AppleEnableSwipeNavigateWithScrolls -bool FALSE
Drawing tablets can be used with the on-stage dawing tool. If you experience an issue with the pen only drawing dots, not lines, you may need to go to the properties of the tablet and add your browser to the application, then un-check the option "use windows ink."
Il y a une erreur de communication avec le serveur Booktype. Nous ne savons pas actuellement où est le problème.
Vous devriez rafraîchir la page.